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Contact us

If you have a question about your receiving, your tracking number, please be sure it has been 2-5 days after you've ordered as that is the general processing time.

If you have a question about switching items, please provide us with an order number and message us.

- Email: contact@9charm.com
- Fulfillment Address: 119 High St, Fl 1, Hackettstown, New Jersey 07840, US
- Office Address: zLeap Pte. Ltd., 68 Circular Road #02-01, 049422, Singapore

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